Starbridge Networks ICM Server ICM-7400 Appliance

Starbridge Networks Intelligent Customer Management Server is an Auto Configuration Server (ACS) and Remote Device Administration Server. It was designed to centralize the management, discovery, inventory, service fulfillment, assurance and provisioning of customer compliant Customer Premise Equipment (CPE) and into the home or small business with a single common application.

The ICM Server is a Broadband Forum (formally the DSL Forum) standards-based solution, supporting TR-069 and its extensions. The ICM server is a proven method for Telco’s and ISP’s to increase operational efficiencies by reducing costs of remote CPE management and administration of enabled CPE devices, such as VoIP Analog Telephone Adapters (ATA), DSL Modems, and Residential Gateways.

Starbridge Networks offers full suite of options for implementation, customization and training through our Professional Services organization.


The Starbridge ICM Appliance supporting TR-069/ACA Starbridge ICM Server Appliance includes all H/W & S/W with specified part number for customer orders. The ICM application can also be ordered as a Cloud Service. The base configuration can support 15,000 CPE devices and can scale to over hundreds of thousands of CEP devices in a distributed server environment.The ICM provides complete Global CPE Management Platform in a Multi Service Multi-Vendor environment.

Multi device management: The ICM Server provides visibility and management from the Service provider NOC to the broadband gateway and into the home. The customer premise gateway is becoming an increasingly important device complete visibility and manageability by the service providers is required. The ICM Server allows the service provider to reach beyond the gateway and provide management for broadband gateways, IP set-top boxes, Next-generation converged IP set-top boxes, Network Attached Storage (NAS), IP phones, Power line adapters, IP cameras, and more. Below is a list of features that will benefit the Service Provider by helping reduce operational expense i.e. reduce truck rolls and increase customer satisfaction and retention.

Technical Specifications